Privacy Policy

Last updated: November 2025

Welcome to EZpresence ("we," "us," or "our").
This Privacy Policy explains how we collect, use, and protect your information when you use our platform, website, and related services (collectively, the "Service").

By using EZpresence, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Service.

1. About EZpresence

EZpresence is an AI-powered social media management and creative platform that helps creators, entrepreneurs, and brands manage and grow their online presence.
Our platform allows users to connect multiple social media accounts (such as TikTok, YouTube, Instagram, and Facebook), schedule and publish content, monitor analytics, and create short-form videos using AI-powered tools within the Studio environment.

EZpresence is owned and operated by EZpresence, a company operating under Israeli law.
For any questions about this Privacy Policy, you can contact us at contact@ezpresence.com.

2. Information We Collect

EZpresence collects only the information necessary to provide and improve the Service.
We collect information in the following ways:

a. Information You Provide

Account information such as name, email address, and password (if signing up directly).
Profile and brand settings you configure within your EZpresence account.
Content you upload, create, or manage through the Studio or Content sections.
Payment information processed through secure third-party payment processors (we do not store credit card details directly).

b. Information from Connected Platforms

When you connect social media accounts (e.g., TikTok, Meta, YouTube, Instagram), we may access data authorized through each platform's OAuth process, including:

Profile or page name, username, and basic identifiers.
Media files, engagement metrics (likes, comments, views), and follower statistics.
Posting activity and insights necessary for analytics and scheduling.

EZpresence only accesses data that each connected platform explicitly authorizes.

c. Technical and Usage Data

Device type, browser, and operating system information.
IP address and login timestamps.
Cookies and analytics data used to optimize user experience and platform performance.

3. How We Use Your Information

We use collected data to:

Provide and maintain your account and connected integrations.
Enable scheduling, publishing, analytics, and creative workflows.
Improve system performance and develop new features.
Personalize your experience and optimize functionality.
Ensure compliance with applicable laws and API partner requirements.

We do not sell, rent, or disclose your personal information to third parties.

4. Data Storage and Security

We take your privacy and data security seriously.

Data retrieved from social media APIs is stored securely on enterprise-grade cloud infrastructure and used solely to provide analytics, scheduling, and creative services.
Content you create or upload to EZpresence is stored within your account so you can manage, edit, schedule, and publish it. You may delete this content at any time; deleted content may remain in encrypted backups for up to 7 days before being permanently erased.
Aggregated, non-identifiable data may be retained to improve system performance and AI models.
Access to data is restricted to authorized personnel only and protected using industry-standard encryption and security practices.

5. Cookies and Analytics

EZpresence may use cookies and analytics tools to:

Maintain session continuity and improve usability.
Analyze user behavior to enhance performance and design.
Provide anonymized insights to improve features and content relevance.

You can control or disable cookies through your browser settings, but doing so may limit certain platform features.

6. Data Retention and Deletion

User-generated content and analytics data are retained for as long as your account remains active.
Deleted content is first soft-deleted (recoverable for a short period) and then permanently removed within 7 days.
You can delete your account and all associated data at any time from the Settings page.
Residual data may persist temporarily in encrypted backups as part of standard data protection practices.

7. Third-Party Services

EZpresence integrates with third-party APIs and processors (e.g., Google, Meta, YouTube, TikTok, PayPal) to provide functionality such as analytics, authentication, and payments.
Each third-party service is governed by its own terms and privacy policies.
We recommend reviewing those documents to understand how your data is handled by connected platforms.

8. International Data Transfers

Data may be stored and processed in locations outside your country of residence.
By using EZpresence, you consent to the transfer of your data to jurisdictions that may have different data protection standards.
We take appropriate measures to ensure all transfers comply with applicable privacy laws.

9. Your Rights

You may have certain rights over your personal data, depending on your location and applicable laws. These may include the ability to:

Access or request a copy of your personal information.
Request correction or deletion of your data.
Withdraw consent for specific data uses (where applicable).
Delete your account and related data directly from your Settings page.

We review and respond to such requests in accordance with applicable global privacy standards.

10. Global Privacy Compliance

EZpresence follows widely accepted global privacy principles, including transparency, purpose limitation, and data minimization. We operate in accordance with relevant privacy laws where our users reside — including but not limited to Israel, the European Union (GDPR principles), and other jurisdictions with similar data protection frameworks.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.
We will post any updates on this page, and significant changes may be communicated via email or platform notifications.
The latest version will always be available at https://www.ezpresence.com/privacy-policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
📧 contact@ezpresence.com